Privacy Policy

Privacy Policy

bluehive.io

Data Privacy, Terms and Conditions

Blue Hive Pty Ltd. (“BH,” “we” or “us”) is committed to the privacy of our customers (including those users utilising our Services for free) and those who use our websites, including but not limited to www.indentityhive.com (the “Sites”), and our products and services, including our cloud-based products or services (the “Services”). This Privacy Policy describes BH’s policies and practices regarding our collection and use of your personal data or information and sets forth your privacy rights. We recognize that data privacy is an ongoing responsibility. We will from time to time update this Privacy Policy as we adopt new privacy practices and policies in response to updates in the law, to align with changing industry best-practices, and to reflect our product enhancements.

Use and processing of Information.

In addition to the purposes and uses described above, we may use information in the following ways:

  • To identify you when you visit our website and services

    To provide our services
  • To improve our services and offerings
  • To promote the security of our website and services
  • To conduct analytics
  • To respond to inquiries related to support, employment opportunities, or other requests
  • To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners

    For internal administrative purposes, as well as to manage our relationships

How we protect personal information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorised access, use, or disclosure, we cannot guarantee the security of your personal information. In the unlikely event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law. Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether such access or use has been authorised by you. You should notify us of any unauthorised use of your password or account.

Making a complaint

Please address written requests and questions about your rights to privacy@bluehive.io

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or other account information.

We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

In some circumstances, you may designate an authorised agent to submit requests to exercise certain privacy rights on your behalf.

We will require verification that you provided the authorised agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us.

If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of the following information to the request: